Sage

About Us

Sage is the global market leader for technology that provides small and medium businesses with the visibility, flexibility and efficiency to manage finances, operations and people.

With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support.

Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times.

We are here to help, with practical advice, solutions, expertise and insight.

What it’s like to work for us?

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.

The type of jobs we recruit for?

We're recruiting for Customer Support Experts to work on our frontline.

As a Customer Support Expert, you’re someone who takes pride in giving the very best quality advice. You love being someone who can answer a call, listen to a customer’s issue, ask the right questions to get to the root of the problem and immediately know the course of action to take that will solve their problem and put their mind at ease. You know what you’re talking about and – most importantly – you know how to translate that knowledge into amazing customer support.

For you, it’s about understanding customer needs at a deeper level – in a way that’s far beyond everyday customer service roles. Your understanding of the way businesses work – and how Sage products work with them – makes your approach to customer service truly empathetic. You can see issues from the customer’s side. That’s why you know just what to say and can always plot a clear path to a resolution, pooling your expertise with that of your colleagues where necessary. You'll gain expert knowledge of Sage software products, built up through our Grad-Bay journey and with the support of our award-winning training team.