Riverside

About Us

Riverside is a group of complementary businesses driven by a clear social purpose, with a charitable housing association at its core.

Established over 90 years ago, we have grown to become a major provider of affordable housing, care and support services in England and Scotland, with almost 56,000 homes in management. Operating at scale across over 160 local authorities, our vision is to transform the lives of the 90,000+ people we house and revitalise the neighbourhoods in which they live.

We transform lives by providing well maintained, good quality affordable housing whilst creating opportunities to increase household income through our programmes of employment, affordable warmth and money advice. Through our housing, care and support services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives. We revitalise neighbourhoods by building new homes, creating and maintaining green spaces and bringing people together through our community engagement programmes.

Riverside is a values-driven organisation, with a strong sense of social responsibility and a firm line in accountability to our customers.

We provide:

— affordable homes to rent for singles, couples and families
— care and support for older people, those at risk of homelessness and other people facing significant challenges in life
— affordable homes for sale for shared owners and leaseholders
— market homes for sale to generate profits for our social purpose core business (through commercial subsidiaries and joint ventures)
— extra services to help sustain tenancies including money advice, employment support and affordable warmth advice.

What it’s like to work for us?

JACQUALIN CAVANAGH
Name: Jacqui Cavanagh
Location: Liverpool
Role: Retirement Living Assistant
Time at Riverside: Four Years

What are your main responsibilities at Riverside?
Customers wellbeing, health & safety, keeping files updated and in order.

What does a typical day look like for you?
One day is never the same as another. All schemes and the maintenance of them differ and so do our customers personalities. My job role is never a boring task.

What’s your work environment like?
Most schemes have been updated and customers find it pleasurable to let their relative's see where they live still with certain restrictions of cause. All in all it's a nice place to be, customers are friendly as are my colleagues.

How has COVID-19 changed your role?
Well it hasn’t really. We were still in contact with customers and we did all that we could to make sure they were safe. We put in place any assistance they may have been needed, for example food parcels / shopping service.

What do you like about Riverside’s approach to ensuring a diverse workplace?
Our company is an equal opportunity employer committed to hiring a diverse workplace, one for all and all for one.

What would you say if recommending working at Riverside to a friend?
I like my work role and enjoy being a part of Riverside, there are always opportunities to further yourself and courses to help with your role, all colleagues are there to help.

The type of jobs we recruit for?

Retirement Living Coordinator
Retirement Living Assistant
Retirement Living Support Worker