TSYS Managed Services

About Us

TSYS Managed Services EMEA (TMS) offer financial solutions in the form of customer service, through our outsource contact centres on behalf of Banking and Building Societies in the UK and Europe. We are part of a larger worldwide organisation, Global Payments who operate in over 80 countries worldwide offering payment solutions.

We have amazing opportunities for vibrant individuals to join our team in Coventry, providing excellent customer service to an array of customers throughout the UK. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of experiences.

What it’s like to work for us?

Here at TSYS, we are categorically the best at providing customer service solutions for our clients - and our recent victory at the Card and Payments Awards shows just that!

Not only are we recognised across the board for our excellent customer service, we also take pride in recognising our staff. We would never have received such praise had it not been for our amazing teams, and that's why we offer excellent benefits, a fun workplace with a smart-casual dress code, regular events such as Summer and Christmas parties and staff recognition days, awards and certificates recognising staff attributes, and, what's better, over half of all our roles are filled internally. Your next job could be with us, but so could your next job after that! We don't just offer a job, we offer a career, new experiences, and lifelong friendships. What are you waiting for?

The type of jobs we recruit for?

Customer Service Representatives and Fraud Analysts and Customer Assistance and Disputes and Chargebacks Specialist

Benefits

Casual dress
Private medical insurance
Private dental insurance
Company pension
Sick pay
Referral programme
Bike to work scheme