NHS 24

About Us

Careers here at NHS 24 are all about care and compassion. Our work uses digital and telephone-based technology to help people reach the right care, in the right place for them. We support people with both their physical and mental health needs, providing self-care advice when appropriate, offering mental health counselling support and connecting people with their local healthcare services if they need onward care.

Packed full of variety and accompanied by excellent benefits, we’ve made it our mission to give our people everything they need to thrive.

What it’s like to work for us?

At our contact centres, we connect people and patients with vital care and support – providing everything from mental health services to urgent care, practical advice to information services. And we do it all over the phone.

Aside from supporting people across the nation, a team that has your back, and the opportunity to grow your skills in the most varied healthcare service in Scotland, our staff get access to a benefits package designed to take them further:

- On the job training and an induction plan spanning your first 12 months with us
- 1.5 hours protected time of professional development every month
- 35 days annual leave (rising to 41) pro-rata
- Development opportunities including study bursaries, e-learning, and classroom-based courses
- Enhanced pay for working during out of hours period
- Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
- NHS discounts on goods and services
- HELP, employee support and assistance
Find out more about our benefits here: https://www.nhs24.scot/careers/

The type of jobs we recruit for?

NHS 24 have various employment opportunities within the organisation, as well as our frontline staff taking calls from members of the public, we have a large team of people working at our Headquarters to ensure everything runs smoothly. Some our frontline roles include Call Handlers, Call Operators, and many other roles. Our Headquarters opportunities range from Finance, Marketing, Human Resources, Support Services and much more.

Benefits

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