Countrywide Surveying Services

About Us

Countrywide Surveying Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

What it’s like to work for us?

Come and join our friendly team in Castle Donington who all have a passion for delivering excellent customer service. Join us in celebrating our outstanding local charities through fundraising events and take part in our exciting incentives, where prizes such as hot tub, pizza oven and weekend trips away are a regular feature!

The type of jobs we recruit for?

We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby.

Main Responsibilities of a Customer Service Advisor:

Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their potential mortgage application or property purchase.
Delivering a proactive, professional, and productive service.
Ensuring that you are always delivering service excellence.
Ability to overcome customer’s objections to ensure that service levels are maintained for our clients.

Helpful information
Competitive Basic Salary (potential OTE £24,500K+ uncapped commission)
37.5 hours per week over 5 days.
Our Operations Centre is open Mon – Fri 8am to 7pm and Saturday 9am to 5pm.

Benefits

Work from home
Discounted or free food
On-site parking
Casual dress
Company events
Wellness programmes
Gym membership
Employee discount
Sick pay
Referral programme
Bike to work scheme