Echo-U

About Us

Established for 20 years, Echo-U manage the customer contact for many of the UK's leading brands.

Over the years we've had the privilege of talking to customers on behalf of JD Sports, DPD, Sage Plc and Parkdean Resorts.

We deliver on-brand conversations, to ensure their customers have the very best experience, in every interaction, whether those conversations start with a call, web-chat or social media interaction.

We have modern, city centre based contact centres in Newcastle, Bournemouth and Middlesbrough.

What it’s like to work for us?

Echo-U offices are based in the heart of bustling centres, Newcastle, Bournemouth & Middlesbrough so you can connect to great transport links and all that city centre working has to offer before, during and after your work day.

We offer our team a friendly, sociable and rewarding environment with lots of benefits and opportunities to develop and progress your career.

From the moment you join Echo-U we encourage you to grow both personally and professionally with us over the long term.

Did you know that over 80% of our management team started with us as advisors? The opportunities are here waiting for you!

We also offer:

- Highly competitive salary and 30 days holiday entitlement
- Career progression as a customer service professional
- Fully paid, fully supported training and development

The type of jobs we recruit for?

Customer Service Advisor

- working on behalf of JD Sports
- inbound customer service helping customers with their orders
- full time / permanent
- starting salary £19,028 - £20,243